Interbanking transfers for SPEI® users

• Consult the status of your interbanking transfer

Existence of fraudulent communications

• Warning

Financial Information

• Money market interest rates (available only in Spanish)

Total Annual Cost (TAC)

• Useful information regarding the calculation of Total Annual Cost (TAC) (available only in Spanish)

In addition of the information provided in our website, if you wish to formulate an enquiry to Banco de Mexico, we place at your disposal the following service channels:

Electronically

Enquiry formulation
Enquiries received after 18 hrs. (GMT -05:00), will be processed the next business day.

By telephone

• Phone number: + (52 55) 5237 2000
• Information regarding bills and coins: 01-800-BANXICO (01 800 226 9426), or, write an e-mail to: dinero@banxico.org.mx
• Contact us: + (52 55) 5237 2478

Customer service hours

From 9 to 18 hrs. Monday to Friday

Social networks

https://twitter.com/Banxico
https://www.facebook.com/DivulgacionBanxico

We remind you that Banco de México offers the facility “Contact us”, to address any inquiries related to its activities. In addition, in case you wish to request access to any information generated, obtained, acquired, transformed or in possession of Banco de México, you have the right to submit, at any time, your request in accordance with the applicable legislation on transparency and access to public information. You can place your request through our website available to the public for that purpose, located through the following link:

https://www.banxico.org.mx/Oficialia_Contacto/verSolicitudes.do?BMX_organismo=1